MRK Return and Credit Policy:
Returns must be accompanied by a copy of your original invoice.
Please contact your MRK Sales Representative to review and manage all return requests.
All products must be returned unopened and free of any permanent markings or stickers.
All product returns less than 6o days since invoice and in resalable condition will receive a Full Credit.
All product returns over 60 and up to 120 days past invoice date and in resalable condition are subject to a 20% restocking fee.
No returns will be accepted on product over 120 days past invoice date.
Merchandise must be received at the home office before a credit can be granted.
Credit may take up to 30 days to be processed. All credits will be applied to your account.
Product returned that is un-saleable will not be given credit.
Promotional Products and New Intro Prepacks are Non-Refundable.
Salon Equipment is Non-Refundable.
Defective Electrical Appliances and Shears are returnable within 30 days of invoice.